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    About Bird's Eye View

    • Hello…

      From global dialogues engaging thousands, to tete-a tetes, to everything in between, I’ve got the greatest gig in the world: I get paid to engage the world’s greatest business and thought leaders in conversation. Significant conversation. I do a lot of other stuff, too, but basically I’m obsessed with conversation.

      I’ve been asked to share my views on the power of conversation—especially as it’s exemplified in word of mouth marketing techniques. My preference is the gold standard of conversation” the kind of face to face, one-on-one dialogue that’s getting increasingly rare.

      If you think about it, face to face conversation is the new luxury.

      It’s so easy to “communicate” through technology-assisted means that some of us have trouble remembering the last truly fascinating, life-changing conversation we’ve had.

      So there’s something a bit weird about my writing a blog about the most memorable conversations I’ve had. But I’m doing it to stir your appetite for significant conversation. We’ll share some of the remarkable conversations I’ve been privileged to have with people all over the world. Some are extraordinary leaders in business and public life; others just ordinary folks with extraordinary things to say. And I’ll throw in some conversational tips along the way, as well as comments from other people on the subject of talk, conversation…even just plain gab.

      Whichever way you like it, I hope you’ll find inspiration here to go off and have a scintillating conversation of your own.

      I’ll give you recommendations for initiating meaningful conversation as well as for places and activities that are worth talking about. Let me know what you find especially provocative or fascinating or enlightening or all the above. And, of course, tell me if any of this is wrong-headed, stupid, arbitrary or, worst of all, boring.

    Age of Conversation

    « Do Today's Kids Need A New Book of Etiquette? | Main | Vocabulary is Still Relevant »

    June 29, 2007


    Herman Najoli

    I like Dorrit's assessment that the web (at work) is primarily an informational source. However, breaks and lunches can be opportunities to use it as a social network. Jessica's random surfing seems profitable to the business. It all depends on the Corporate Culture. It seems that she can handle personal matters, check up on social and cultural affairs and engage in conversations that are totally unrelated to the business during work hours. I think that if it's fine with the leader of the organization, it's perfectly okay. What’s good for the goose is good for the gander. (Leader/Follower). A highly open attitude about computer use during the day may lead to exposure to new ideas and insights but again it should not affect measurable productivity on the job.

    Susan Bird

    Herman, you've summarized this well. I imagine that if I'm totally honest about it, there are abuses of this freedom among our team members. But all in all, the freedom to make choices about how one spends one's time at work appears to result in a sense of ownership on every individual's part that I value. What we need to do here, I know, is set tighter metrics around productivity to it's clear what's being accomplished and in what time frame.

    The comments to this entry are closed.

    About Susan W. Bird

    • Author of I is for Intercourse: The ABC's of Conversation, Susan Bird is the visionary behind Wf360, and a sought-after speaker around the world for her views on leadership, the strategic importance of conversation, entrepreneurship, and the role of women business leaders.

      Susan's provocative addresses are geared toward helping people and organizations use conversation strategically to achieve no less than the transformation of their businesses, their careers, and the world. Learn more about Susan

    Look Who's Talking

    • "It was impossible to get a conversation going, everybody was talking too much." - Yogi Berra

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