It all started with my Nexus One phone which, complaints from other users to the contrary, I loved. It was totally cool. And I checked it for emails, for calls, sometimes even for nothing else than my thinking I had to check in to, well, something. And I checked in a lot.
Then, one day, my Nexus One died. Gone. The proverbial doornail.
And the Nexus folks didn't care. To say that their customer service is poor is to demonstrate mastery of understatement. They have no customer service.
So while my efforts to get them to trade this one in, or suggest a method of resuscitation were going on, I was without my phone.
OMG! Cold turkey. No way to check for calls, for email, for connection to the world. Well, yes, I have my iPad, but this was my LIFE, my PHONE, for Heaven's sake.
And people complained they were getting my voice mail message but I failed to call them back as my voicemail message promised I would do.
Then I realized something. I liked my forced liberation. I found time to think, to reflect, rather than check my phone. And I found that the calls I thought I was missing somehow got to me at my office or through emails. Yes, it has been inconvenient not to have a way to alert someone by phone that I am late for an appointment. And I'll be no help in a roadside emergency.
So here is what's happening. While I'm taking my time figuring out exactly which phone I will buy next, I'm rethinking it's importance in my life. News flash to self: my phone is not my life!
This is profound. Maybe now I'll be able to have more face to face conversations!
Author of I is for Intercourse: The ABC's of Conversation, Susan Bird is the visionary behind Wf360, and a sought-after speaker around the world for her views on leadership, the strategic importance of conversation, entrepreneurship, and the role of women business leaders.
Your right! It is really inconvenient not to have something like a phone to alert someone in your office about urgent stuff. When buying your next phone, choose the one with the features that you really need in your day-to-day activities. A lot of people often buy gadgets just to be "IN" with the new technology, but at the end, they are left unsatisfied and keep on buying new gadgets to fill in that lacking satisfaction that they WANT.
Posted by: Elliott Bellaire | April 07, 2011 at 12:14 AM