oh dear, oh dear, oh dear. I know we all feel that the US Postal Service could long ago have been transformed into the sleek, efficient, competent operation that it should be. And we all know that hasn't happened. Perhaps I should also acknowledge that it never will happen.
Today's experience with the US Postal Service is exemplary of just how badly things are run in that institutional which once promised "Neither rain, nor snow, nor sleet, nor hail shall keep the postmen from their appointed rounds."
I asked Song Seungeun, our young South Korean intern at Wf360, to take a package to the post office for mailing to Hong Kong. I gave her my credit card as supportive information regarding the send/receive data required when you send a package overseas. We figured she would be unable to use my credit card to pay for the service--since I was not there with her.
In any event, when Song was told the package would cost nearly $60 to mail to Hong Kong she handed the clerk my credit card. The clerk looked at it, Song reports, and said half-heartedly, "Do you have any identification?" So Song reached in her bag and pulled out one of my business cards, which has my name and contact information on it, but not much else.
So, the clerk then asks, "How about something with your picture on it?" Song replies to the clerk that indeed she does have a picture ID, and pulls out of her wallet her student identification card from the program she is attending in New York. The card includes her charming picture. Highly attractive, and clearly not Susan Bird.
So much for personal identification security.
So much for the competence of our postal service employees.